Help | buytent.co.uk
The following information is provided as a guide to using buy tent.
Search
If you can not find something you are looking for the best place to start is by searching the website using the search form at the top left corner of each page.
This search is powered by Google and covers our entire network of websites meaning you can use it to search for any products, reviews etc.
Errors
At buy tent we do our best to check for common web errors such as 404 page not found but in some circumstances this may still happen.
If you have experienced any such errors please contact us with the details of the error and where it occurred.
We aim to correct any errors as soon as possible after being notified.
Price Differences
buytent.co.uk checks prices and updates them weekly however manufacturers and distributors that we link to can change prices daily or even on a minute to minute basis. The truth is we just do not know when a price update will occur for this reason a price on buytent.co.uk can be above or below the actual price the retailer is offering. The prices on our site should be used as guidelines only and you should always check the up to date price with the retailer before purchasing.
Wrong Information
We do our utmost to provide accurate information on buy tent however sometimes it is possible that data displayed on buytent.co.uk is not accurate.
If you feel that anything on this site is misleading or inaccurate please do not hesitate to contact our customer services.
Where possible we correct inaccurate information within twenty four hours of being notified.
NB. Our website contains user reviews which are soley based on opinions which are not our own. We can not control the input of our clients and urge readers to take all review information at face value.
It is absolutely essential to check the exact specification of any item with the manufacturer or retailer prior to placing an order.
Brochures and Other Media
Our brochures are created in PDF format and you will require a pdf reader such as Adobe Acrobat to view them.
Acrobat is free to download from Adobes website or consider a open source reader.
Other media buy tent contains includes Flash animation and Javascript , it is best to download the appropriate add ons as required via your internet browser.
Problems with the display of the website
The website has been designed to be displayed at a optimal screen resolution of 1280 x 800. We have tried many other screen resolutions and while we aim to provide the best content on all screen sizes it is advisable to use a 1280 x 800 pixels or 800 x 600 pixels.
Our website is optimised for Mozilla Firefox. Firefox is a free open source internet browser which we believe is the best available.
While buy tent will run and function correctly with all the top web browsers we recommend using Firefox with our site. Firefox can be downloaded from Mozilla.
Any other issues
If you have any further problems or issues which are not discussed above please contact us.
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